Your privacy choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

1. How long does shipping take?


We process orders within 1-3 business days. Delivery typically takes 7-15 business days depending on your location. You will receive a tracking number once your order ships.

2. Where do you ship from?


We work with trusted international partners and ship directly from our fulfillment centers to ensure fast and reliable delivery.

3. Can I return or exchange my order?


Yes! We offer a 30-day return policy. If you're not satisfied with your purchase, contact us and we'll guide you through the return or exchange process.

4. Do you offer gift wrapping?



Currently, we do not offer gift wrapping services, but our packaging is elegant and ready to be gifted.

5. How difficult are the puzzles?


Our puzzles range from medium to high difficulty, designed to challenge and delight puzzle enthusiasts. Difficulty levels are listed on each product page.

6. What if a piece is missing or damaged?


No worries! Please contact us within 7 days of receiving your order, and we will send you a replacement piece or a new puzzle free of charge.